Privacy Policy for Elite 360 AI

Effective Date: July 15, 2025

SMC Management, doing business as Elite 360 AI ("we," "us," or "our") operates the website and provides marketing and automation services, including but not limited to AI-powered lead recovery, advertising management, and consulting. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information from and about you, including:

Information You Provide to Us:

Contact Information: Name, email address, phone number, business name, and any other contact details you provide when you fill out forms (e.g., our calculator, contact forms), sign up for newsletters, request a free trial, or communicate with us.

Service Information: Details about your business, marketing goals, and any other information necessary to provide our services.

Communications: Records and copies of your correspondence with us (e.g., emails, chat messages).

Information We Collect Automatically:

When you navigate through and interact with our website, we may use automatic data collection technologies to gather certain information about your equipment, browsing actions, and patterns, including:

Usage Details: Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.

Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

Cookies and Other Tracking Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing activities over time and across third-party websites or other online services. This helps us to improve our website and deliver a more personalized service.

Information from Third Parties:

We may receive information about you from third parties, such as analytics providers, advertising networks, and publicly available sources, to help us understand your interests and provide more relevant services and marketing.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Manage Our Services: To present our website and its contents to you, provide you with information, products, or services that you request from us, and fulfill our obligations arising from any contracts entered into between you and us.

To Communicate With You: To send you updates, newsletters, marketing communications (subject to your preferences and the specific clause below), and respond to your inquiries and support requests.

For Marketing and Advertising: To deliver targeted advertisements, measure the effectiveness of our advertising campaigns, and inform you about other products or services offered by SMC Management dba Elite 360 AI.

To Personalize Your Experience: To tailor the content and offers we show you based on your interests and past interactions.

For Analytics and Improvement: To analyze website usage, monitor the performance of our services, and identify areas for improvement.

To Ensure Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.

To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide:

With Your Consent: We may share your information when you give us explicit permission to do so.

With Service Providers and Subcontractors: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, customer service, and marketing assistance. These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

To Enforce Our Rights: To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, dissolution, or other sale or transfer of some or all of SMC Management dba Elite 360 AI's assets, your personal information may be among the assets transferred.

No Mobile Information Sharing for Marketing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

5. Your Choices and Rights

You have certain choices regarding the personal information you provide to us:

Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Accessing and Correcting Your Information: You may send us an email at [Your Contact Email Here] to request access to, correct, or delete any personal information that you have provided to us.

Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of other websites, and we are not responsible for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

9. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

SMC Management dba Elite 360 AI

8205 Running Spring Circle, Severn, MD 21144 Email: [email protected] Phone: 571-247-6146